IP Nurse Call Systems
Enhancing patient care and efficiency through advanced communication systems that improve response times and care coordination.
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Enhancing Patient Care Through Advanced Communication
In the fast-paced world of healthcare, effective communication plays a crucial role in delivering high-quality patient care. Traditional nurse call systems have long been utilized to summon assistance when needed, but with the advent of innovative technology, there is a need for a more advanced and efficient solution.
IP Nurse Call is a groundbreaking communication system that leverages IP technology to revolutionize healthcare communication. Our solution enhances patient care and improves overall efficiency in healthcare settings through seamless integration, real-time communication, and advanced features designed specifically for modern healthcare environments.
By implementing our IP Nurse Call system, healthcare facilities can significantly improve response times, enhance patient experience, streamline workflows, and prepare for future technological advancements in healthcare communication.
Why You Should Switch to IP nurse Call Systems
- Instant Alerts & Escalation – instant alerts to nurse stations, mobile devices, and dashboards — reducing response times significantly.
- Full Visibility & Reporting – Track staff response times, call frequency, room status, and patient interaction through audit trails and SLA dashboards.
- Seamless System Integration – EMRs (via HL7), Access Control and CCTV, BMS
- Flexible Architecture & Scalable – Supports multi-ward, multi-site, and even remote healthcare environments (ICU, frail care, mental health).
- Device & Workflow Customization – Customizable alerts and room profiles
- Network Security & Compliance – Encrypted communication over hospital LAN/WAN. Supports POPIA, GDPR, and medical-grade certifications.
- RFID Solutions:
Staff Identification and Call Cancel
Integration with other door readers for medicine rooms, etc
Patient Wandering & Zoning
Asset Tracking – wheelchairs, beds
Nurse Call/Cancel Button Units
- Integrations & Digital Connectivity
- Modern Connectors (RJ46, DB9, RCA, UB4): These support integration with digital hospital systems, enabling real-time data transmission and compatibility with electronic health records (EHRs).
- Alarm & LED Support: Built-in alarm systems and LED pear push compatibility enhance patient safety and visibility, which analogue systems typically lack.
- Improved Safety & Reliability
- Emergency Features: Units with alarms and LED indicators provide immediate alerts, reducing response time during emergencies.
- Digital Signal Integrity: Less prone to interference and degradation compared to analogue signals, ensuring consistent performance.
- Future-Proofing
- Scalability: These units can be integrated into smart hospital systems, supporting future upgrades and automation.
- Remote Monitoring Potential: Digital systems can be monitored and diagnosed remotely, which is not feasible with analogue setups.
Patient Handset Units with and without TV Control
- Intuitive Patient Experience
Simple TV control integrated into nurse call handsets
Enhances comfort and independence, especially during long stays - Versatile Plug Options for Seamless Integration
RJ45, UB4, RCA, DB9 connectivity ensures compatibility with most
hospital infrastructures
Plug-and-play design reduces installation complexity - Robust & Hygienic Design
Durable materials with new plastic models (MH-T08, MH-T15) for
improved cleaning and infection control
Designed for continuous use in clinical environments - Multi-Device Compatibility
Supports TV, decoder, and nurse call functions in one unit
Eliminates the need for multiple remotes or wall controls
Paraplegic Nurse Call Units
Benefits for Paraplegic Users
- Accessibility & Independence: Each device provides a tailored access method based on user abilities.
- Hygiene & Safety: Breath device includes single-use filters; compact soft button surfaces are easy to sanitize.
- Speed & Accuracy: Tongue-based control offers rapid, precise input; soft button enables simple activation; sip-and-puff offers reliable breath input.
- Nurse Call Integration: All signal through existing infrastructure into our software for centralized display and logging.
| Device Type | Activation Method | Unit Integration | Benefit |
|---|---|---|---|
|
Blow Device |
Sip / puff breath |
Standard call cord input |
Infection-safe,
adjustable, breath controlled |
|
Soft Button |
Low-force touch pad |
Simple plug into patient
station |
Easy mounting, intuitive
activation |
|
Tongue Device |
Tongue
gestures/magnetic |
Custom HL7/API
mapping |
Fast, precise, handsfree,
discreet alerts |
Intelligent Nurse Call in Wet
Environments
- Instant Emergency Alerts
Pull cords or button activations trigger immediate nurse notifications
Clearly visible and audible alerts in real-time at the nurse station and mobile devices - IP Connectivity for Fast Response
Direct connection over hospital LAN ensures low-latency signalling
Eliminates delays found in analogue loops or relay-based systems - Integrated Visual Indicators
Activates overdoor lights, hallway alerts, and room beacons
Enhances staff awareness across the ward - Hygienic & Water-Resistant Design
Fully sealed units rated for wet environments (IP-rated)
Anti-bacterial plastic enclosures easy to clean and disinfect
Display & Mimic Units – Visual Awareness &
Centralized Alerting
- Mini PC Display Controller
- Windows-based interface for large wards (>32 inputs)
- Centralizes nurse call alerts onto a dedicated display
- Ideal for control rooms, nursing stations, and heads-of-department
- Graphic Mimic Panel
- Room-level visual display of all active calls
- Includes integrated emergency chime PCB for audible alerts
- Enhances situational awareness and zone-level monitoring
- LED & Buzzer Panel
- Compact LED display with 18 call indicators
- Built-in buzzer for call alert tones
- Mounts easily at nurse stations, junction points, or admin areas
- Mimic Units & Display – Visual Awareness &
Centralized Alerting
- Key Benefits
- Centralized call visibility for fast triage
- Reduces missed alerts across large facilities
- Supports escalation and compliance workflows
- Modular for different zone sizes and alert levels
Complete Visibility into Every Ward, Shift & Response
- Call Response Analytics: SLA compliance per ward, staff member, or shift
- Call Type Logs: Routine call vs emergency call vs bathroom cord vs code blue
Differentiated logging for statistical analysis and alert routing - Staff Activity Tracking – Who and how long they took
Room & Zone History – Ideal for tracing incidents, audits, or patient complaint resolution - Shift-Based Reports – Automatically emailed to supervisors
- Escalation History: See if a call was escalated (e.g. unanswered after X minutes)
Track if and when backup teams responded - Device Status & Alerts – Offline device alerts
Scheduled device maintenance logs - Downloadable Custom Reports – Export raw or filtered data (CSV, Excel, PDF)
- Real-Time Call Dashboard Visual call map with live color-coded alerts
- Bonus Feature:
- Automated Monthly Reports sent to nursing leadership, summarizing:
- Top performing staff
- Bottlenecks in call handling
- High-risk zones needing intervention
- Automated Monthly Reports sent to nursing leadership, summarizing:
